Platinum Plumbing Specials

Repair Kitchen Faucet

Plumber will evaluate the issue. If it is a leak in the hose, the hose will be replaced. The correct fitting collet, quick disconnect, or threaded will be used. The hose connected to the high pressure pipe will be replaced. If the entire faucet is damaged and needs replacing. Plumber will inform the owner and make sure the correct three holed faucet is purchased. Plumber will then disconnect all water lines from old faucet and connect the new water lines. Silicon and plumbers putty will be used to seal all holes and connections, as to avoid future leaks.

New Spray Hose

Plumber will turn off water supply line. Then, the pipe fitting will need to match correct style, Collet / Quick Disconnect / Threaded. Plumber will make sure to have all parts to connect the new hose. Making sure not to damage the high-pressure pipe under the sink, the hose will be disconnected. It will be extracted safely through the top of the sink or counter top. Next, the new hose will be assembled, making sure the nylon washers, lock nuts, and pipe tape are all in the proper order. This will prevent any leaks from occurring down the line. Finally, the new hose will be connected to the high-pressure hose and plumber will verify there is no leaking in the new hose.

Replacing Drain Pipe Under Sink

Plumber will evaluate the current piping set up first. After water supply lines have been turned off, all old piping will be removed from the sink. First, the plumber will attach the trap adapters to the tail pieces coming off of the sink. Next, all piping from here on will need to be measured and cut, using the proper tools, to the proper length. Cutting will be done with special bit to keep a smooth edge so pipes will still connect properly. After cut, piping will be installed using special ABS cement or silicon to make sure all connections are sealed properly. Water supply lines will be connected in a similar way, and the plumber will test the sink drains properly with no leaking.

Water to Refrigerator

Plumber will first evaluate how the water runs from underneath the floor to your refrigerator. First the refrigerator will be moved very carefully, making sure not to disconnect any piping. Underneath house, the settle valve will be turned off and then line disconnected entirely. All extra water will be soaked up during this process. A new line will be connected to the settle valve and then run up through the floor to the refrigerator. It will be flushed to remove any dirt inside of it. Refrigerator water will be tested to verify it now works correctly.

Kitchen Sink Drain

Plumber will evaluate the current sink type and material. Will first make sure the new drain kit will install properly on this sink, may need to do some trimming if necessary. Then, the drain will be assembled and installed using silicon/putty to avoid all leaks. The proper tools will be used to tighten under bolt connection to the proper tension, as to avoid any leaking. If drain piping needs to be cut or longer pipe installed, the plumber will decide this once he installs the new drain. If necessary, all connections will be sealed back properly using silicon.

Kitchen Sink Valve:

Plumber will need to cut water off to the entire house. Water lines running to kitchen sink will then be bleeded out of any residual water. The supply lines will be detached from the valve. Old valve will be removed from the pipe running from underneath the house. Plumber will then find and install a new valve that will fit the threaded opening. This installation will require the proper amount of pipe tape to avoid any leaks. All supply lines will be reconnected to the valve and then the plumber will turn water back on. He will then verify the valve is working properly to turn water on and off at the sink alone.

Kitchen Water Supply

Plumber will start by turning off the kitchen water supply lines. A bucket and rags will be used to soak up all extra water that is left in the supply lines. Using a basin wrench, the supply lines will be safely detached, making sure not over torque the solders on the pipe in the process. Making sure to match the old supply line correctly, a new one will then be installed using the same steps as removal. Proper rubber gaskets will be used to eliminate any leaking from the supply lines. Plumber will then verify everything in the sink is now working properly again.

Flush Mount Sink Installation

Plumber will turn water supply off and evaluate the countertop. Thickness of the new sink will be measured. Using a specialized router, the edges will be cut to a precise depth. This is done with extreme precision as to not damage countertop and to guarantee a level install. A dry install is done to verify depth before proceeding further. If new pipes coming through the wall or under the house are necessary, those new pipes will be installed and verified they are connected to the correct water line or source. After sink is installed, all other components will be connected properly using plumbers putty to avoid any leakage over time. Underneath the sink, piping usually needs to be recut to accommodate for the new drainage on the newly installed sink. This pipes will be cut and installed using a special piping glue. Once all piping has been correctly installed, plumber will turn water supply back on and test all components of the sink to make sure they were installed properly.

Undermount Sink Installation

Plumber will turn water supply off and evaluate the counter and underneath. Certified plumbers silicon and putty will be used as adhesive and sealant to attach the undermount sink. Special tools and methods will be used by the plumber to hold and verify that the adhesive has enough time to fully bond properly. If new pipes coming through the wall or under the house are necessary, those new pipes will be installed and verified they are connected to the correct water line or source. After sink is installed, all other components will be connected properly using plumbers putty to avoid any leakage over time. Underneath the sink, piping usually needs to be recut to accommodate for the new drainage on the newly installed sink. This pipes will be cut and installed using a special piping glue. Once all piping has been correctly installed, plumber will turn water supply back on and test all components of the sink to make sure they were installed properly.

Top Mount Sink Installation

Plumber will turn water supply off and evaluate the current countertop. If a new outline is necessary, the plumber will proceed to carefully cut the countertop, with the proper blade, to fit the new sink correctly. Sink will rest on the edges of the countertop. If new pipes coming through the wall or under the house are necessary, those new pipes will be installed and verified they are connected to the correct water line or source. Sink plus all of the components will be connected properly using plumbers putty to avoid any leakage over time. Underneath the sink, piping usually needs to be recut to accommodate for the new drainage on the newly installed sink. This pipes will be cut and installed using a special piping glue. Once all piping has been correctly installed, plumber will turn water supply back on and test all components of the sink to make sure they were installed properly.

New Faucet Installation

Plumber will first evaluate the current sinks layout and holes. Then he will make sure the faucet can cover all of the openings or if more components are needed. For installation, proper order of rubber gassects and washers will be used, along with plumbers putty to make sure the seal is very tight. Plumber will attach the faucet with the correct tooling and components so the proper tension will be applied on all connections. This will help prevent future leaks that may occur if not installed correctly.

Water Damage Under Sink

Plumber will evaluate the damage and first fix the problem if not already fixed. Then the base board for the sink will be removed. This is done with special cutting tools as to not damage any pipes or any unknown components hidden below base board. All mold below will be removed and cleaned out. Then a new base board will be cut and properly fitted for the kitchen sink. Any other cleaning necessary will be completed to restore the kitchen sink.

Smelly Kitchen Sink

Plumber will open hot water valve and run hot water for a few minutes to try and flush the pipe out as much as possible. Top seal of drains will be removed to avoid any damage. Special plumbing chemicals will be mixed and poured into the drain. These chemicals will kill bacteria and flush out the stuck food or water substances currently in the drain. Plumber will then again open up the hot water supply and flush the pipe to clean it out. Smell should be gone and plumber will verify that is the case.

Install New Garbage Disposal

Plumber will first cut power to the sink for safe work space. Buckets and rags will be used to absorb any leaking or mess that could be caused. Dish washer piping will be disconnected from drain pipes. Disposal will be hardwired to the outlet directly if specified by the manufacturer. A new sink flange will be installed using plumbers putty and proper tooling to achieve the correct tension to avoid any leaking. The connection plugs will be removed from the disposal first and any unused plug connectors will be properly sealed first. New pipe lengths will need to be cut and connected to allow for proper drainage. All other connectors will then be attached and the plumber will verify all components work properly.

Garbage Disposal Stopped Working

Plumber will identify the most likely problem by listening to the disposal. Then certain pipes will be clamped to prevent any water backing up, and any clogs or drainage will be removed first. Next, plumber will use special tools to rotate the blades manually as to avoid any injury in the process. If necessary, the entire garbage disposal will be removed from the sink by detaching the connector lines and unscrewing it properly. Disassembly of the disposal will be done to identify any problems or component failures inside. If possible, repair will be done on the disposal. Then it will be reconnected to the sink and all connectors. Plumber will finally run ice or some basic object down it to verify it has been repaired correctly.

Clogged Drain line

Plumber will run water in the kitchen, and then climb under the house to evaluate the drainage. He will identify the leakage problem and then proceed to relieve the pressure off of the pipes. To do this he will loosen certain end caps and connectors at specific times so the water will not drain to rapidly. Then the pipe will be fully drained and removed entirely. Plumber will use a snake or other specific tools to remove the clog. The piping will then be properly reassembled and plumber will verify it now drains properly with no leakage occurring.

Install Kitchen Sink

 Plumber will turn water supply off and evaluate the current countertop. If a new outline is necessary, the plumber will proceed to carefully cut the countertop, with the proper blade, to fit the new sink correctly. If new pipes coming through the wall or under the house are necessary, those new pipes will be installed and verified they are connected to the correct water line or source. Sink plus all of the components will be connected properly using plumbers putty to avoid any leakage over time. Underneath the sink, piping usually needs to be recut to accommodate for the new drainage on the newly installed sink. This pipes will be cut and installed using a special piping glue. Once all piping has been correctly installed, plumber will turn water supply back on and test all components of the sink to make sure they were installed properly.

Replace Kitchen Sink

Plumber will evaluate the countertop to verify the new sink will fit properly. Next, he will turn off all water supply lines and then use a bucket to catch all water left in the p-trap. All coupling nuts and line connectors will be detached from the old sink. Using proper tooling, the outer caulking ring will be sliced in order to detach the sink from the countertop. Any residual caulk will need to be removed and sides sanded down to proper smoothness before attaching the new sink. Using the correct amount of plumber’s putty, as to avoid all leaks, the loose components will be attached on to the new sink. The plumber will us a specialized silicon caulking around the outer edge of the countertop to guarantee the sink will sit level and securely. After the sink has been sit in position, all line connectors and water supply lines will be reattached. A thorough inspection for leaks will be performed by the plumber and making sure it is to the homeowner’s satisfaction.

Dripping Sink

Plumber will need to do a thorough evaluation of the hot and cold water supplies. Making sure they are correctly turned off as to prevent any flooding. After locating the supply line problem, he will use the proper tools to disassemble the handle and remove it from the faucet very carefully making sure as to not damage the faucet or cartridge. Cartridge will be removed and assed for damage or the resulting problem. Replacement parts will be needed and sometimes replacing the entire cartridge is necessary. Once assessed and fixed, the cartridge will then be properly reassembled making sure the key hole correctly fits inside of the faucet body. Handle will be reattached and plumber will verify that there is no longer a drip.

Leaky Sink

Plumber will evaluate when the leak occurs and any obvious causes of the leak. Whether the leak is caused by the water supply lines or leaking pipe joints. Plumber will use necessary tools and sealants to correct the leaking issue. In some cases pipes need to be replaced and plumber will notify the home owner of what and why things need to be replaced. All necessary and desired actions to correct the leak will be completed by the plumber.

Low Water Pressure in Sink

Plumber will evaluate the faucet and select the proper tools to disassemble. He will remove the aerator from the faucet and disassemble it. All components of the aerator will then be thoroughly cleaned and checked for cracks or problems. Then the hot and cold pipes will be opened flushing any hidden debris out left inside. Once clean, aerator will be reassembled and then properly attached back onto the faucet. Testing will follow to verify the water pressure has now been properly corrected.

Clogged Sink

Plumber will evaluate sink draining issues or problems and will locate the most likely area the clog is located in. Using buckets, rags, and other tools to avoid any leakage or mess, he will remove the pipes. Once the clog is found, using proper tools, the obstruction will be removed from the sink piping. Pipes will be then reassembled and the plumber will then run the lines in the sink multiple times to verify it is now draining properly.

Bubbling Toilet

The plumber may need to scope your drain lines and make sure it isn’t a sewer backup. If this is the case, the plumber will consult with the owner on the ways to correct the issue.

Sewer Smells

First the plumber will identify what is causing the smell. He then will go through a trouble shooting method that will identify the exact cause and solution. Typically, the plumber figures out it’s a P-trap issue in the shower or sink. He will refill the P-trap in the drains of both the shower and the sink. This refill will prevent the sewer gas from back tracking back up the piping and into your house. If this doesn’t work, the plumber may need to scope your drain lines and make sure it isn’t a sewer back up. If this is the case the plumber will consult the owner on the ways to correct the issue.

Weak Water Pressure

Plumber will first remove the diverter and check to make sure it is not clogged in any way. If that is not the problem, the plumber will disassemble the shower handle assembly. Inside the wall, there is a pressure valve that the plumber can now access. This pressure valve will be adjusted to allow a higher pressure on both hot and cold water sides. Plumber will verify this did in fact increase the water pressure, then he will reassemble the handle assembly making sure not to damage it. If neither of these methods increased pressure, the plumber may have to check the entire water system to identify the cause of the low water pressure inside of the house.

New Toilet Installation

Plumber will first check to see what pipes run to this bathroom. If necessary, new sewer pipe and water supply lines will be cut and run up through the floor. Once done, the water supply valve will be installed properly. Next, the sewer PVC pipe will be cut and trimmed to make sure the toilet flange fits snuggly to the floor. This will avoid any rocking of the toilet later on. Toilet will be assembled separately, and wax seal will be installed at the sewer pipe connection. The toilet assembly will be slowly dropped into place as to make sure that wax seal, seals all water and sewer gas from leaking. Toilet will be tightened down, and then water supply will be connected to the toilet. Plumber will turn on water supply and make sure the toilet is working properly. Finally, he will check to verify there is no leaking at all.

Toilet isn’t flushing

Plumber will thoroughly check the toilet to verify all components are working correctly. If so, the cause is the siphon jet inside of the toilet bowl. The plumber will use special tools to reach inside of the toilet hole and clean off that siphon jet. Sometimes chemicals are needed to break up any debris, but usually are mineral deposits can be scrapped off with the tools. Once done, the piping will be flushed in order to clean all the debris away. Plumber will make sure the toilet is now flushing properly once again.

Dripping Faucet

Plumber will first locate whether the leak is hot water or cold-water supply line. Then both lines will be turned off. Using special tools as to not damage the handle, the faucet handle will be disassembled and removed completely. The cartridge nut will be safely removed, and the cartridge will be extracted. A new matching cartridge will be installed into the sink fixture, with the keyhole aligned properly. The handle will then be reassembled, making sure not to damage any components. Plumber will verify the sink works and the leak has been corrected.

Slow Draining Tub

Plumber will first remove metal fixtures from the drain portion of the tub. Then, he will use an auger in order to snake out the piping and p-trap inside of the drain pipes. Running it through, pulling out or pushing through any of the debris that is causing the slow draining problems. Once clean, the fixtures will then be reassembled properly. The plumber will verify the drain is now draining correctly and will clean any debris that is left in the tub.

Slow Draining Sink

To begin, the plumber will start by plugging the secondary air hole of the sink. Once plugged, the plumber will use a tool that can apply pressure to the sink drain. This pressure method will allow him to then pull outward on the drainpipes. This will dislodge and completely extract the debris that is causing the slow draining. He will then clean and remove all trash or debris found. The pipes will then be flushed, and he will make sure it is now draining properly.

Leaky Faucet

Plumber will turn off the water supply to the sink after locating the leak. Using special tools as to not damage the handle, the faucet handle will be disassembled and removed completely. The cartridge nut will be safely removed, and the cartridge will be extracted. If it is just the O-rings on the cartridge, they will be replaced. If necessary, a completely new matching cartridge will be installed into the sink fixture, with the keyhole aligned properly. The handle will then be reassembled, making sure not to damage any components. Plumber will verify the sink works and the leak has been corrected

Install New Sink Faucet

Plumber will first turn the water supply lines off to the sink. Next the supply lines will be disconnected from the old faucet. Unscrewing the mounting screws, the old faucet will be removed completely. The sink top will need to be cleaned with a putty knife so that it once again has a smooth mounting surface for the new faucet. New faucet will be set into place and using plumbing silicon, all connection points will be sealed properly. The mounting screws will be secured, and the supply lines reconnected correctly. Plumber will then flush the lines and check for any leaking in or around the new faucet.

Leaky Shower Head

Plumber will first drain all residual water from the bathroom. The shower handle will need to be disassembled. Plumber will make sure not to damage the fixture in the process. Once inside of the shower piping, the cartridge will be removed from the shower. This cartridge is almost always the cause of the leak. If it’s the shower head itself, a different component in the same location will be removed. The cartridge or any other damaged components will be properly replaced. All components will be greased as to allow the shower handle to spin smoothly and not rust. The shower handle will be reassembled without any damaging. Plumber will verify that everything works properly and that the leak has been fixed.

Ceiling Leak

Plumber will begin by determining the cause of the leak. This can be easy or difficult, sometimes the plumber must cut into the wall to locate the leak source. Once found, he will remove the fixtures or the piping that is causing the leak. The piping / fixture / fittings, will need to be replaced or patched. Once leak has been located and stopped. The plumber will then patch any holes or areas where he had to go through the wall. Plumber will make sure the bathroom looks exactly the way it did before and that there is no longer a leak.

Clogged Toilet

Plumber will evaluate the toilet and situation. A special tool called an auger will be used to clean out the pipe in the toilet. He will not flush the toilet until line is cleaned out with the auger, as flushing could cause overflow and a giant mess. Once clear, the plumber will clean and the inner bowl and flush numerous times to make sure it is now working properly. All tools will be cleaned and made sure not to make a mess anywhere in the bathroom at all.

Rusted Bolts

Plumber will first turn off water to the toilet, and then drain all water from the toilet. Using special tools to clamp the rusted bolts inside the toilet tank, the bolts will be removed. The supply line will be disconnected, and the tank will be removed completely from the toilet. Using the correct replacement kit, new bolts will be connected to the tank making sure not to crack the porcelain in the process. Tank will then be reattached to the toilet bowl. The seal between the tank and bowl will be checked during this process, making sure it doesn’t need replacing as well. Finally, the supply line will be reattached, and the plumber will verify the toilet is running properly.

Sweaty Toilet

Plumber will start by turning off water supply and will drain the toilet of all water. Next, he will look and evaluate the intensity of the sweating. Two things the plumber might due, he might install insulation on the inside of the toilet tank. This will be done with a special toilet tank insulation and specific waterproof glue. This will insulate the tank as to keep the outside temperature from causing the cold water to condense and sweat as is the case currently. The plumber may decide that a mixing valve needs to be installed on the toilet. Plumber will connect the cold-water supply to the mixing valve. Next, he will go find the hot water supply underneath the house and install a new pipe connection on to it. Then he will run the hot water supply up to the mixing valve on the toilet. This will keep the temperature of the water at room temperature, so no sweating or condensing will occur. Finally, the plumber will verify that the sweating has subsided.

Running Toilet

Plumber will first turn off the water supply and then drain the toilet tank completely of water. The plumber will determine if it’s a problem with the flapper or the fill valve. If it is the flapper, it will be detached and replaced with a new one that matches the model and size of the toilet. If the fill valve is broken, the plumber will first disassemble the diaphragm valve and check for trash or debris. If necessary, the fill valve will be removed completely and a new one will be installed. The new fill valve will be installed at the correct height for the toilet, as to prevent any unnecessary running. Finally, the supply line will be reattached, and the plumber will verify the toilet is now running properly.

Rocking Toilet:

Plumber will first turn off the water to the toilet as well as drain the remaining toilet water. The cause of the rocking will be evaluated, if not obvious, the closet bolts will be removed. The toilet will then be completely removed from the floor. Cracking on the floor ring or wax seal will be evaluated. Once located, the problem will be corrected, whether by replacement parts or shims cut to exact height and placed around toilet edges. The plumber will then reassemble the toilet and verify the rocking has been corrected.

Leaky Toilet

Plumber will start by turning off the water to the toilet and draining all remaining water from the toilet. The bolts inside of the toilet will be removed that hold the tank onto the bowl. The gasket is the part that will need replacing, and it will be removed from the tank. A new gasket of correct size will be fitted securely onto the tank. The tank will then be reassembled onto the toilet bowl, using a new screw set since the gasket is a different thickness. Once secured properly, the water supply line will be turned back on. Plumber will verify toilet refilled and flushes properly without any further leaking.